Privacy Policy – OkeBet 9 Philippines Data Protection

§1Who We Are — OkeBet 9 as Data Controller

OkeBet 9 (operating at okebet9.best) is the data controller for all personal information collected through the platform. As data controller, OkeBet 9 determines the purposes and means of processing your personal data and is responsible for ensuring that processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable regulations.

Our designated Data Protection Officer (DPO) oversees compliance with data privacy obligations and is your primary contact for any privacy-related inquiry, request, or complaint. The DPO can be reached at privacy@okebet9.best. We aim to respond to all privacy inquiries within fifteen (15) business days.

OkeBet 9 is committed to the principles of transparency, legitimate purpose, and proportionality as defined in the Data Privacy Act. We collect only what we need, use it only for the purposes stated in this policy, and retain it only for as long as necessary.

§2Personal Data We Collect and How We Collect It

OkeBet 9 collects personal data through several channels, all of which are described below. In every case, we collect only what is necessary for the stated purpose.

Data you provide directly: When you register an OkeBet 9 account, you provide your full legal name, date of birth, Philippine mobile number, email address, and residential address. When you complete identity verification (KYC), you provide a copy of a valid government-issued ID. When you make a deposit or withdrawal, you provide payment account references such as your GCash number or bank account identifier. When you contact our support team, you provide the details relevant to your inquiry.

Data collected automatically: When you access OkeBet 9 through any device or browser, we automatically collect technical data including your IP address, device type and model, operating system version, browser type, and session timestamps. This data is collected for security monitoring, fraud prevention, and platform performance optimisation. OkeBet 9 does not link technical data to your personal profile for advertising purposes.

Data from your gaming activity: OkeBet 9 records all bets placed, games participated in, deposits, withdrawals, and bonus redemptions associated with your account. This gaming activity data forms part of your account record and is essential for account management, dispute resolution, and regulatory compliance.

Data from payment processors: When you transact via GCash, Maya, or other payment partners, OkeBet 9 receives transaction reference data from those processors to confirm payment status. OkeBet 9 does not receive or store your full payment credentials from these processors.

§3Legal Basis for Processing

OkeBet 9 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act:

• Contract performance: Processing necessary to create and manage your OkeBet 9 account, process deposits and withdrawals, settle bets, and deliver the services you have registered to use.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering obligations under Republic Act No. 9160 (as amended), age verification requirements, and regulatory reporting to relevant government agencies.
• Legitimate interests: Processing necessary for fraud prevention, security monitoring, platform integrity, responsible gaming monitoring, and general business operations — provided these interests do not override your rights and freedoms.
• Consent: Processing for optional purposes such as promotional communications and personalised marketing, for which OkeBet 9 seeks your explicit consent and which you may withdraw at any time.

§4How OkeBet 9 Uses Your Personal Data

The personal data OkeBet 9 holds about you is used for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent or as required by law.

§5Data Sharing — Who We Share Your Data With

OkeBet 9 does not sell, rent, or trade your personal data. We share your information only with the categories of recipients described below, and only to the extent necessary for the stated purpose.

• Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card networks receive the minimum data necessary to process your transactions. All payment partners are independently certified under applicable financial service regulations.
• Identity verification providers: Third-party KYC service providers who assist OkeBet 9 in verifying the identity and age of members during the account registration and verification process. These providers are contractually bound to process your data only for this purpose.
• Technology infrastructure providers: Cloud hosting, database management, and cybersecurity partners who provide the technical infrastructure on which OkeBet 9 operates. All are bound by data processing agreements and may not use your data for their own purposes.
• Regulatory and government authorities: Philippine government agencies including the National Privacy Commission, PAGCOR, AMLC, and law enforcement authorities, where OkeBet 9 is legally required to disclose information.
• Professional advisors: Legal counsel, auditors, and compliance consultants under strict confidentiality obligations, where necessary for OkeBet 9's legal and regulatory compliance activities.

§6How OkeBet 9 Protects Your Data

OkeBet 9 implements a layered security framework designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures are reviewed and updated regularly to address evolving threats.

§7Data Retention — How Long We Keep Your Information

OkeBet 9 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

• Account data: Retained for the duration of your active OkeBet 9 account plus a minimum of five (5) years after account closure, as required for AML compliance and regulatory record-keeping under Philippine law.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering regulations.
• Gaming activity logs: Retained for three (3) years from the date of activity for dispute resolution and regulatory compliance purposes.
• Support communications: Retained for two (2) years from the date of the last interaction for quality assurance and dispute resolution.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for compliance documentation.

When personal data is no longer required, OkeBet 9 securely deletes or anonymises it in accordance with our data disposal procedures. Anonymised data may be retained indefinitely for statistical and research purposes.

§8Cookies and Tracking Technologies

OkeBet 9 uses cookies and similar technologies to operate the platform, maintain session security, remember your preferences, and analyse how the platform is used. Cookies are small data files stored on your device when you access OkeBet 9.

• Essential cookies: Required for the platform to function — including login sessions, security tokens, and game state management. These cannot be disabled without breaking core platform functionality.
• Performance cookies: Anonymised data about how OkeBet 9 pages are used, which features are most accessed, and where technical errors occur. This data is used solely for platform improvement.
• Functional cookies: Store your preferences such as language settings, preferred game views, and notification settings to provide a more personalised experience.
• Analytics cookies: Aggregate usage data that helps OkeBet 9 understand how Filipino players use the platform so we can continue to improve it.

OkeBet 9 does not use advertising or third-party tracking cookies. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect your ability to log in and use OkeBet 9 normally.

§9Your Rights Under the Philippine Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by OkeBet 9. You can exercise any of these rights by contacting our Data Protection Officer at privacy@okebet9.best.

• Right to be informed: You have the right to know how OkeBet 9 collects, uses, and processes your personal data — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of all personal data OkeBet 9 holds about you. We will provide this within thirty (30) days of a verified request.
• Right to correction: If any personal data OkeBet 9 holds about you is inaccurate, incomplete, or outdated, you have the right to request correction. You may also correct some information directly in your account settings.
• Right to erasure or blocking: You may request that OkeBet 9 delete or block your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where processing is unlawful — subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for specific purposes, including direct marketing. Once you object to marketing, OkeBet 9 will cease processing your data for that purpose immediately.
• Right to data portability: You may request your personal data in a structured, commonly used, machine-readable format where technically feasible, enabling you to transmit it to another service if you choose.
• Right to lodge a complaint: If you believe OkeBet 9 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

§10Children's Privacy

OkeBet 9 is strictly an adults-only platform. We do not knowingly collect, process, or retain personal data from individuals under 21 years of age. Our registration process includes mandatory age verification for this reason.

If OkeBet 9 discovers that personal data of a person under 21 has been collected — whether through misrepresentation during registration or any other means — we will immediately close the account, delete all associated personal data to the extent permitted by law, and report the matter to relevant authorities where required.

If you are a parent or guardian and believe your minor child has provided personal data to OkeBet 9, please contact our Data Protection Officer at privacy@okebet9.best immediately so we can take appropriate action.

§11Responsible Gaming and Your Data

OkeBet 9 uses gaming activity data — including betting patterns, session frequency, deposit behaviour, and loss history — for responsible gaming monitoring purposes. This monitoring is conducted in accordance with our Responsible Gaming policy and is designed to identify signs of potentially harmful gambling behaviour so we can offer appropriate support.

When our responsible gaming systems flag an account as potentially at risk, an authorised OkeBet 9 staff member may review the account activity and reach out to the player to discuss available support tools. This processing is based on legitimate interests — specifically, our commitment to player welfare — and does not involve automated decision-making that produces significant legal effects without human review.

You may request information about the responsible gaming data OkeBet 9 holds about you by contacting support. You can also proactively set deposit limits, session time limits, and self-exclusion periods via your account settings at any time. More information is available on our Responsible Gaming page.

§12Updates to This Privacy Policy

OkeBet 9 reviews and updates this Privacy Policy periodically to reflect changes in our data processing activities, changes in Philippine law and regulation, or changes in our platform and services. When material updates are made, we will notify registered members via their registered Philippine mobile number with at least seven (7) days' notice before the changes take effect.

The current version of this Privacy Policy, including the date of the most recent update, is always available at okebet9.best/privacy-policy. We encourage all OkeBet 9 members to review this page from time to time. Continued use of OkeBet 9 after the effective date of an updated policy constitutes acceptance of the revised terms.

§13Contact Our Data Protection Officer

For any questions, concerns, or requests related to your personal data and OkeBet 9's privacy practices, please contact our Data Protection Officer directly:

• Email: privacy@okebet9.best
• General Support: support@okebet9.best
• Response time: Within 15 business days for all formal data subject requests

If you are not satisfied with OkeBet 9's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about the NPC's complaints process is available on the NPC's official website.